{"id":1186,"date":"2021-07-08T11:28:28","date_gmt":"2021-07-08T16:28:28","guid":{"rendered":"https:\/\/groupefirma.ca\/services-locataires\/"},"modified":"2021-09-21T09:59:28","modified_gmt":"2021-09-21T14:59:28","slug":"tenant-services","status":"publish","type":"page","link":"https:\/\/groupefirma.ca\/en\/tenant-services\/","title":{"rendered":"Tenant services"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[mk_page_section bg_image=&#8221;http:\/\/groupefirma.ca\/wp-content\/uploads\/services-locataires-opt.jpg&#8221; bg_color=&#8221;#000000&#8243; bg_position=&#8221;center center&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_stretch=&#8221;true&#8221; bg_gradient=&#8221;vertical&#8221; video_color_mask=&#8221;rgba(0,0,0,0.6)&#8221; gr_end=&#8221;rgba(0,0,0,0)&#8221; video_opacity=&#8221;1&#8243; min_height=&#8221;200&#8243; padding_top=&#8221;90&#8243; padding_bottom=&#8221;0&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column][mk_padding_divider size=&#8221;120&#8243; visibility=&#8221;hidden-sm&#8221;][mk_padding_divider size=&#8221;90&#8243; visibility=&#8221;hidden-sm&#8221;][mk_padding_divider size=&#8221;90&#8243;][mk_fancy_title tag_name=&#8221;h1&#8243; color=&#8221;#ffffff&#8221; size=&#8221;48&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;44&#8243; size_tablet=&#8221;38&#8243; size_phone=&#8221;32&#8243; font_weight=&#8221;bolder&#8221; txt_transform=&#8221;uppercase&#8221; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Tenant services[\/mk_fancy_title][mk_padding_divider size=&#8221;90&#8243;][mk_padding_divider size=&#8221;90&#8243; visibility=&#8221;hidden-sm&#8221;][\/vc_column][\/mk_page_section][mk_page_section bg_color=&#8221;#ffffff&#8221; full_width=&#8221;true&#8221; padding_top=&#8221;90&#8243; padding_bottom=&#8221;0&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column css=&#8221;.vc_custom_1626192718900{padding-right: 10px !important;padding-left: 10px !important;}&#8221;][vc_row_inner el_class=&#8221;bjm-link-buttons&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][mk_fancy_title color=&#8221;#000000&#8243; size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;28&#8243; size_tablet=&#8221;28&#8243; size_phone=&#8221;24&#8243; font_weight=&#8221;bolder&#8221; txt_transform=&#8221;uppercase&#8221; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Information for tenants[\/mk_fancy_title][mk_fancy_title tag_name=&#8221;span&#8221; size=&#8221;16&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221; animation=&#8221;bottom-to-top&#8221;]<a href=\"\/wp-content\/uploads\/important-a-savoir.pdf\" target=\"_blank\" rel=\"noopener\">\u2713 Information on maintenance (document in French)<\/a><br \/>\n<a href=\"\/en\/heating-air-conditioning\/video-air-conditioner-maintenance\/\">\u2713 Air conditioner and air exchanger maintenance<\/a><br \/>\n<a href=\"\/wp-content\/uploads\/building-regulations-june-2021-english.pdf\" target=\"_blank\" rel=\"noopener\">\u2713 Building regulation<\/a>[\/mk_fancy_title][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][mk_fancy_title color=&#8221;#000000&#8243; size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;28&#8243; size_tablet=&#8221;28&#8243; size_phone=&#8221;24&#8243; font_weight=&#8221;bolder&#8221; txt_transform=&#8221;uppercase&#8221; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Forms specifically for Le Saphyr <span style=\"display: inline-block;\">(244 Rue Principale, Saint-Zotique)<\/span>[\/mk_fancy_title][mk_fancy_title tag_name=&#8221;span&#8221; size=&#8221;16&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221; animation=&#8221;bottom-to-top&#8221;]<a href=\"\/wp-content\/uploads\/reglements-immeuble-244-principale.pdf\" target=\"_blank\" rel=\"noopener\">\u2713 Le Saphyr building regulations (in French)<\/a><br \/>\n<a href=\"\/wp-content\/uploads\/reglements-animaux.pdf\" target=\"_blank\" rel=\"noopener\">\u2713 Regulations regarding animals (in French)<\/a>[\/mk_fancy_title][\/vc_column_inner][\/vc_row_inner][mk_padding_divider size=&#8221;60&#8243;][\/vc_column][\/mk_page_section][mk_page_section bg_color=&#8221;#000000&#8243; bg_position=&#8221;center top&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_stretch=&#8221;true&#8221; video_color_mask=&#8221;rgba(0,0,0,0)&#8221; video_opacity=&#8221;0&#8243; padding_top=&#8221;90&#8243; padding_bottom=&#8221;90&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column width=&#8221;1\/2&#8243;][mk_fancy_title color=&#8221;#0080c8&#8243; size=&#8221;32&#8243; force_font_size=&#8221;true&#8221; size_tablet=&#8221;32&#8243; size_phone=&#8221;28&#8243; font_weight=&#8221;bolder&#8221; txt_transform=&#8221;uppercase&#8221; font_family=&#8221;none&#8221; animation=&#8221;fade-in&#8221;]Rental maintenance[\/mk_fancy_title][mk_fancy_title tag_name=&#8221;span&#8221; color=&#8221;#ffffff&#8221; size=&#8221;16&#8243; font_family=&#8221;none&#8221; animation=&#8221;bottom-to-top&#8221;]<span style=\"font-weight: 400;\">Is there a problem with your apartment or would you like to let us know about a situation? Please fill out the form below to request maintenance, and we\u2019ll get back to you as soon as possible.<\/span>[\/mk_fancy_title][mk_custom_box padding_vertical=&#8221;0&#8243; padding_horizental=&#8221;0&#8243; margin_bottom=&#8221;0&#8243; min_height=&#8221;0&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;1167&#8243; img_size=&#8221;220&#215;202&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1631814555764{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][mk_padding_divider size=&#8221;30&#8243; visibility=&#8221;hidden-sm&#8221;][mk_fancy_title tag_name=&#8221;span&#8221; color=&#8221;#ffffff&#8221; size=&#8221;16&#8243; font_family=&#8221;none&#8221; animation=&#8221;bottom-to-top&#8221;]The management and maintenance of our rental units is provided by Chester.[\/mk_fancy_title][\/vc_column_inner][\/vc_row_inner][\/mk_custom_box][\/vc_column][vc_column width=&#8221;1\/2&#8243;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1196-o1\" lang=\"fr-CA\" dir=\"ltr\" data-wpcf7-id=\"1196\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1186#wpcf7-f1196-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1196\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_CA\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1196-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First name*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"your-lastname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last name*\" value=\"\" type=\"text\" name=\"your-lastname\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email*\" value=\"\" type=\"email\" 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data-name=\"your-city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"City*\" value=\"\" type=\"text\" name=\"your-city\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Description of the problem or required maintenance*\" name=\"your-name\"><\/textarea><\/span>\n<\/p>\n<div class=\"bjm-form-row\">\n\t<p>Attach pictures<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-photos\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-drag-n-drop-file d-none\" aria-invalid=\"false\" type=\"file\" multiple=\"multiple\" data-name=\"your-photos\" data-limit=\"15000000\" data-min=\"1\" data-max=\"20\" data-id=\"1196\" data-version=\"free version 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